If you have questions regarding CUPS/CUPC, presence, OCS/MOC, etc., you may ask questions on Netpro forum. They have a "Ask the Expert" event this week for CUPS and presence.
Link as below:
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&topicID=.ee835d2&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cd34986
Thanks!
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